Shipping Policy
Processing Time:
Mirrors are typically processed and shipped within 5-7 business days from the date of purchase.
Shipping Costs:
Shipping costs are calculated at checkout and are based on the destination and the chosen shipping method.
Shipping Promotions:
From time to time, we may offer free or discounted shipping promotions. Any such promotions will be clearly communicated on our website.
Order Tracking:
Once your order has shipped, you will receive a tracking number via email. You can track your order through the carrier’s website.
Address Accuracy:
Customers are responsible for providing accurate shipping information. Please double-check your shipping address during checkout. If a package is returned due to an incorrect address, additional shipping charges may apply for reshipment.
Delays:
While we strive to meet estimated delivery times, we cannot guarantee delivery dates. Factors such as customs processing, weather, or carrier delays may impact delivery times.
Damaged or Lost Items:
If your mirror arrives damaged or is lost in transit, please contact us immediately. We will work with the carrier to resolve the issue and, if necessary, send a replacement.
Domestic Shipping: We offer domestic shipping within The United States.
**International Shipping Policy**
We are excited to announce that XOChapters now offers International Shipping on all bundles! Here are the details of our policy:
- Only Bundles qualify for International Shipping.
- Any XOChapters Bundle (which includes all mirrors) qualifies for Free International Shipping!
- **Delivery Time**:
- Estimated delivery time varies by destination but typically ranges from 10 to 20 business days.
- Please note that customs processing times may affect delivery estimates.
- **Customs and Duties**:
- Customers are responsible for any customs fees, duties, and taxes that may apply to their order.
- Please check your local customs policies for more information.
- **Shipping Partners**:
- We partner with reliable international carriers to ensure your order reaches you safely and promptly.
- Tracking information will be provided once your order has shipped.
- **Order Processing**:
- Orders are processed within 5-7 business days.
- You will receive a confirmation email once your order has been shipped.
- **Returns and Exchanges**:
- Please refer to our return policy for information on how to handle returns and exchanges.
We are committed to delivering your products wherever you are in the world. Thank you for your support!
Shipping Restrictions:
Certain restrictions may apply to specific regions or countries.